P.O. BOX 202
New Port Richey, FL 34656-0202
Email: info@grillopad.com

Overview

Hi! We honestly do value your privacy and your sanity. We get the aggravation of trying to learn about a company, product or service only to get bombarded with emails, texts, etc on a daily basis from that company or other companies that bought your info. If you opt to join our email, we will keep in touch, but on average once a month, maybe more as new services and functionality becomes available. We will NOT provide your information to anyone without your knowledge and only if it is directly related to conducting business with you.
That being said, below is our official privacy and cookies policies.

Privacy Policy

Last Updated: 7/7/2025
Welcome to GrilloPad.com (the "Site"). We truly, respect your privacy and are committed to protecting it through our compliance with this policy.
1. Information We Collect
We collect several types of information from and about users of our Site, including:
  • Personal Information
    Name, Email Address
  • Non-Personal Information
    Browser type, IP address, referring/exit pages, and other data that does not identify you personally.
2. How We Use Your Information
We use information that we collect about you or that you provide to us:
  • To present our Site and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • To fulfill any other purpose for which you provide it.
  • To improve our Site, products, or services
3. Disclosure of Your Information
We may disclose personal information that we collect, or you provide:
  • To contractors, service providers, and other third parties we use to support our business on an as-needed basis.
  • To fulfill the purpose for which you provide it
  • For any other purpose disclosed by us when you provide the information.
4. Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure
5. Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Site home page.
6. Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Cookie Policy

Last Updated: 2/7/2025
GrilloPad LLC("We","our","us") use cookies on GrilloPad.com. By using this Service, you consent to the use of cookies.
1. What are Cookies?
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.
2. How We Use Cookies
When you use and access the Service, we may place cookie files in your web browser. We use cookies for the following purposes:
  • To enabled certain functions of the Service.
  • To provide analytics
3. Types of Cookies
We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:
  • Essential Cookies
    These cookies are essential to provide you with services available through the Service and to enable you to use some of its features.
  • Analytics Cookies
    These cookies track information about how the Service is used so that we can make improvements.
4. Third-Party Cookies
We currently do not create or use any third-party cookies.
5. Your Choices Regarding Cookies
If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. However, please note that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
6. Changes to This Cookie Policy
We may update our Cookie Policy from time to time. We will notify you of any changes by posting the new Cookie Policy on this page. You are advised to review this Cookie Policy periodically for any changes.
7. Contact Information
To ask questions or comment about this cookie policy, contact us at:

SMS/Text Policy

Last Updated: 7/17/2025
GrilloPad LLC("We","our","us") may use SMS or Text Messages to communicate with our customers, vendors, or other associates who opt in to SMS communications (see below). Note: My20Q™ is owned by GrilloPad. These policies apply to both GrilloPad and My20Q (My20Q.com). Phone Numbers are NOT shared with any third-parties.
  • Opt-In Consent: You will only receive messages from GrilloPad if you opt in to SMS messaging. We do not send unsolicited texts.
    Opt In Methods:
    • Initiated by you: Any one who initiates an SMS conversation with us can expect to receive a response via SMS.
    • By Request: If you ask to receive an SMS response to an inquiry, you will be opt-in to receive SMS messages from us.
    • My20Q Web Sign Up: The My20Q ™ website (owned by GrilloPad ™) will ask for a mobile number to be used for authentication, notifications, product updates, and the like. By providing this number, you are opting in to receive these messages.
    • Contact Web Forms: Other GrilloPad owned web sites may offer "Contact Us" forms. You can opt-in by providing a mobile number when submitting this form.
    • Verbally: You may ask to receive SMS messages during any conversation either physically in-person, phone call, or other messaging platforms.
  • Message and Data Rates: Message and Data Rates may apply depending on your SMS/Phone carrier.
  • Types of Messages: The types of messages that we will send via SMS include but are not limited to:
    • Response to direct inquiry or conversation.
    • Answers to support questions or concerns
    • New product announcements
    • Current product updates and releases
    • Notifications from My20Q™
  • Message Frequency: Promotional Messages from us are sent no more than once per week. Other message for direct business with you will be sent as needed.
  • Opt-Out/Stop Instructions: You may opt out at any time using any of the methods described below:
    • Replying "STOP" to any text message received by us.
    • Sending an email to info@grillopad.com with the message "STOP SMS" or otherwise indicating that you would no longer like to receive SMS messages from us.
    • Changing your notification preferences in My20Q.com
  • Data Use: Your phone number will be used solely for SMS communications and will not be shared with third parties without your consent.
  • Security: We take reasonable measures to protect your data from unauthorized access or disclosure.
Help
For questions or concerns, contact us at: info@grillopad.com